Effective Date:30/08/2020
Last Updated: 04/04/2025

These Terms and Conditions ("Terms") govern the use of services offered by Creative Sourabh Group ( CS Groups ) ("Company", "We", "Our", "Us") through our website and direct communication. By availing any service from CS Groups, the client ("You", "Your", "User") agrees to be bound by these Terms.

1. Services Offered

We offer the following services:

• Website Design and Development
• Search Engine Optimization (SEO)
• Google Ads and YouTube Ads Management
• Social Media Handle Setup & Management
• Digital Marketing Consulting and Business Strategy

Each project is customized as per the client’s needs and is bound by the scope discussed during onboarding.

2. Engagement and Acceptance

By signing a proposal, submitting payment, or giving written/verbal confirmation, you agree to our terms, scope of service, and timelines. We reserve the right to accept or reject any project at our sole discretion.

3. Client Responsibilities

To ensure smooth delivery, you agree to:

• Provide accurate and complete business information
• Share necessary documents, content, and approvals in a timely manner
• Make payments as per agreed schedule
• Be available for scheduled discussions and feedback reviews

Failure to cooperate may affect the timeline and quality of service, for which Creative Sourabh Group ( CS Groups ) will not be held liable.

4. Payment Terms

• All services are payable in advance unless stated otherwise in the agreement.
• Payment shall be made via Razorpay, UPI, bank transfer, or other approved modes.
• GST and applicable taxes will be charged as per government norms.
• Late payments may result in delay or suspension of services.

5. Timelines and Delivery

We strive to deliver all projects on time. Standard timelines are:

• Website Development: 10–25 working days
• SEO and Ads Setup: 3–5 working days
• Social Media Management: Weekly calendar-based
• Consulting: Within 3–7 working days of onboarding

Timelines may shift due to scope changes, delays in client inputs, or technical limitations.

6. Intellectual Property

• All original content, creatives, and code developed by Creative Sourabh Group ( CS Groups ) remain the property of Creative Sourabh Group ( CS Groups ) until full payment is received.
• After full payment, applicable deliverables (website files, strategy documents) become the property of the client.
• Client must ensure they have rights to all content (logos, images, videos) shared with us for service execution.

7. Confidentiality

All information shared between Creative Sourabh Group ( CS Groups ) and the client will be kept confidential and will not be shared with third parties without consent, except when legally required.

8. Limitation of Liability

• Creative Sourabh Group ( CS Groups ) shall not be liable for indirect, incidental, or consequential damages.
• Our total liability is limited to the amount paid by the client for the specific service involved.
• We are not responsible for loss of traffic, leads, or revenue due to third-party issues (platform bans, downtime, etc.).

9. Modifications & Cancellations

• Any request for change in scope must be discussed in writing and may result in additional charges or revised timelines.
• Creative Sourabh Group ( CS Groups ) reserves the right to cancel any ongoing project due to non-cooperation, non-payment, or unethical behavior.
• Clients may cancel the service before the start of project execution as per our refund policy.

10. Governing Law

These Terms shall be governed by the laws of India, and any disputes arising shall fall under the exclusive jurisdiction of courts located in Patna, India.

11. Contact Information

Creative Sourabh Group ( CS Groups )
Email: [email protected]
Office Address: House No. 22F, Manglam Bihar Colony, Arrah Garden Road, Near Nk Stock Talk, Pillar No.4, Raja Bazar, Bailey Road, Patna - 800014
Phone: +919523190473
Website: www.csgroups.in

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