The whole business, in one workplace

Invoices, bills and books for an Indian business

Invoice your customers under your own name and numbers, keep supplier bills and expenses in order, and let every entry post to double-entry books — with GST summaries ready for your accountant.

For: Indian businesses that want invoicing, bills, books and GST in one place.

• Invoices, quotations, receipts and credit notes under your own name and number series, emailed with a PDF and a no-login link
• Supplier bills with attachments and approvals, advances, and purchase orders matched to goods received and to the bill
• Double-entry books: chart of accounts, journals, trial balance, balance sheet, profit and loss, year-close
• GST: GSTR-1 and GSTR-3B summaries with the file for the offline tool, HSN on every line, customer GSTIN and place of supply
• TDS sections and tracking
• Bank statements imported and matched, a cash-flow report and a forecast
• Budgets, a fixed-asset register with depreciation, and a reminder calendar for GST, TDS, payday and overdue bills

Still to come: E-invoice and e-way bill are still to come. It prepares your GST returns; it does not file them.

Plan, approve and publish for every brand

Write a post once and tailor it for each network, schedule it on a calendar, send it for approval, answer comments and messages from one inbox, and report on what worked.

For: Businesses and agencies that run several brands’ social accounts.

• Write once, tailor per network: its own caption, limits, preview, first comment, photos, video and carousels
• Publish now or schedule — a month calendar you can drag posts around, and a posting queue with time slots for each brand
• Team roles and approvals: a contributor submits, an approver approves or sends it back with a reason, and the discussion stays on the post
• One inbox for comments, messages, mentions and reviews, with saved replies and a warning when two people reply at once
• Analytics with the best times to post, and white-label PDF reports by email or a link with no login
• AI that drafts captions, hashtags and replies — it never posts by itself, and it is off until you turn it on
• Bulk scheduling from a sheet, an idea board, short links and a link-in-bio page; a client approval link for agencies

Still to come: Which networks you can connect is confirmed when it opens.

Tickets, with the response times you promise

A desk for your support team: tickets with owners and priorities, replies customers receive by email, and clocks that count your business hours and warn before a promise is missed.

For: Support teams that handle customer tickets with promised response times.

• Tickets with priority, tags, departments, contacts and company accounts
• Public replies emailed to the customer, private notes, attachments, one-click macros and bulk actions
• Response clocks that count only your open hours, skip holidays and pause while a ticket is on hold
• Breach alerts with an escalation ladder, checked every hour
• Automatic assignment — in turn or by load — and rules that act when something happens
• Roles for agents, supervisors, admins and light agents; saved views and lists that update live
• A private HR-grievance desk that even helpdesk admins cannot read

Still to come: A customer’s email becoming a ticket on its own, and response-time reports, are still to come.

Appointments your customers book online

A booking page and a widget for your own site: customers pick a free slot, you choose who takes it, and payment, reminders and the calendar follow.

For: Service businesses that take appointments.

• A slot engine that knows each expert’s availability, buffers, group capacity and a waiting list
• Assign the booking yourself, in turn, or to whoever is least loaded — and the customer’s own pick wins
• A booking page you can share and a widget you can put on any website
• Booking without a login, with spam protection; paid services ask the customer to sign in
• Questions to ask when booking, with the answers saved on the booking
• Pay first, with unpaid slots released after 30 minutes and a 24-hour cut-off for a refund
• Reminders and a calendar for the team

Sell courses, run live batches, issue certificates

A learning platform: courses with lessons and protected video, live batches with seat limits, quizzes with certificates, and payment — in full or in instalments.

For: Trainers and institutes that teach online.

• Courses with sections, lessons and instructors — a draft stays private and paid lessons never leak
• Free or paid enrolment; paid ones get access and a numbered GST invoice automatically
• Protected video that expires, and lesson progress that completes the course at 100%
• Live batches with seat limits, each learner’s own join link, reminders, recordings and attendance
• Quizzes with attempt limits, and numbered certificates with a public page to verify them
• Pay in instalments, with access paused if one is overdue and the certificate held until paid
• Moderated learner reviews, and public course pages

Contracts, cases and compliance, in order

A register for the legal side of a company: contracts, cases, compliance dates, counsel and licences — with reminders before anything expires.

For: Companies that keep contracts and compliance in order.

• Registers for contracts, cases, a compliance calendar, outside counsel, IP, licences, notices, risks, templates, documents and legal expenses
• Renewal and expiry reminders by email
• Link any record to a client, employee, project, partner or course, and see it on their page
• One searchable view of the contracts and agreements across the company’s apps — read-only, no copies
• Budget against actual spend for each contract or case
• Confidential HR papers only: payslips, medical records and ID proofs are never shown

Still to come: It keeps your papers in order; it does not give legal advice.

Bring clients to CS Groups — and earn

The CS Groups partner programme: refer or resell our services and software, and earn commission, with a workspace of your own to follow your leads, clients and earnings.

For: Agencies and people who bring clients to CS Groups.

• Four ways to partner: refer, resell, distribute, or sell as a retailer under a distributor
• Apply online; we check KYC and PAN before you start
• Tracked links that remember who sent the customer
• Commission on the events that matter, held back until they mature and taken back on a refund
• Tiers from Bronze to Platinum that raise your commission as you grow
• Payouts with PAN and TDS handled, requested from your own workspace
• Leads, clients and earnings in one place, and coupons you can give within a margin we cap

Passwords and secrets that even we cannot read

A password vault for a team: everything is locked in your browser before it reaches us, so a stolen copy of our database shows nothing.

For: Teams that must share logins and secrets safely.

• Locked in your browser — the server keeps only what it cannot read
• A master password plus a secret key, auto-lock, and a list of devices you can revoke
• Share items and collections with named people; rotating a key re-wraps it in the manager’s browser
• Import from a Zoho Vault file, done in the browser
• An admin console with members, an audit trail that is only ever added to, policy, and alerts on bursts of reveals
• A portal for clients, with their consent
• One-time codes and file attachments, password health checks with a breach lookup, and recovery that needs two admins together